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wont pay for a gsc

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Jaxcat

#30
November 25, 2013, 01:59:02 PM
GANZ is for the big players - GES (Gas Equipment Suppliers) belong, the energy suppliers e.g. Contact, Nova, Genesis etc all belong.  Imagine sitting at this table and telling Genesis for example that they charge us too much for gas and that you aren't going to pay it and they need to drop it down.  Like anyone would listen to you. 

They cannot dictate how much you charge for a GSC or COC - there is a large administration component involved, along with the responsibility taken.  We've told the companies we are service agents for that we will be passing on the cost and so far no complaints.  What I have done is give them a different price to the public in view of volume of work generated.  Perhaps if they don't like it they may like to voice their opinions to Government and Energy Safety who came up with the scheme in the first place.

The risk you run is that they remove a service agency from you.

GANZ have no teeth, they have no regulatory authority and when they aren't in the room with each other they are stabbing each other in the back.  Threatening them is like hitting you with a marshmellow.

I don't agree that it should be included in your hourly rate, it is a specific one off cost per job - simple.  Tell them it's like your version of the Electricity Levy that a lot of their GANZ members will be charging the general public.
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Have you learned lessons only of those who admired you, and were tender with you, and stood aside for you?  Have you not learned great lessons from those who braced themselves against you, and disputed the passage with you?  (Walt Whitman 1819-1891)  American Poet

bowtieboy

#31
January 07, 2014, 07:59:11 AM
happy new year all :)

And a little bit of an up date on the appliance company that i was in battle with.

Well they did go else where, and one of my installations had a faulty unit that this company made, i informed the owner to go back to the shop and  they did, this appliance company had a un named gas fitter replace the hob top and then the appliance co sent the owner a bill claiming non- warranty as the installation was not  certified.... (it was and they had not even bothered to look on energy safety web site).

Long story short, the owner sent this appliance company a very nice letter stating the facts and asking why the gas fitter that installed the replacement hob top  had not bothered to issue a certification!!
This customer knows exactly what the requirements of the gas act are and he is awaiting their reply :D :D :D
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I believe in doing a job once and right. !

integrated

#32
January 07, 2014, 01:00:43 PM
Happy New Year bowtie, - makes a mockery of the whole shebang really doesn't it!

Hate to think how often this is happening?
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Watchdog

#33
January 07, 2014, 01:57:25 PM
It's actually a prime example of bureauracy costing hard working, law abiding citizens money. You try to abide by the law and you don't get the job. Those who don't abide by the law get the cream and the law abiding people get the left overs.
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Jaxcat

#34
January 07, 2014, 03:23:41 PM
Bloody brilliant - and the next best thing would be if the owner puts in a complaint against the gasfitter that hasn't issued the certificate for swapping over the job.  Low risk, like for like requires a Gas Safety Certificate.  The companies we do warranties for are paying for the Gas Certificates - we didn't ask them, we just started adding them to the invoices.  Due to volume we are giving them a slightly discounted rate.  If these suppliers aren't happy then need to take it up with Government - they made the rules.  During a phone conversation with ESS I made the mistake of telling them I was calling them as I wanted to hear it from the "horse's mouth" and I was very quickly told that they weren't the horse's mouth, the Politicans were.  Buck passing = gold medal winners!! 

The supplier will buck pass to the gasfitter who will wear it - because essentially they bear no responsibility other than the homeowner won't be too keen on their appliances if they don't back them up, and they can't back them up with people who do not adhere to the law.  As Watchdog says though - it's rich pickings for them that don't give a shit.
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bowtieboy

#35
January 07, 2014, 08:08:15 PM
Your dead right Jaxcat,
this company wont want any liability, they will blame the gas fitter they got to take over my agency !! haha
that guy will wear the liability, and I will hunt down who it was, look out if it was their electrician!!!

I just couldn't get over the emails from their service manger going on about how they wont pay $90 yet acknowledge that they had to pay???
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bowtieboy

#36
February 11, 2014, 09:14:18 PM
latest up date on my saga with the certain appliance company.
they have decided to pay for the gsc for each and every job!!  ::)
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aboutgas

#37
February 12, 2014, 05:33:17 PM
I hope the price has gone up  ;) after all the hassle they have caused you
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Unless the moral improves the floggings will continue

Jaxcat

#38
February 12, 2014, 09:48:30 PM
Brilliant!!  I wonder what caused the change of heart?  Any indication?
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bowtieboy

#39
February 13, 2014, 07:42:20 AM
Sure was Jaxcat, i explained that i had been discussing the issue with my pears in the industry.
And that my charge was fair considering the liability.
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Jaxcat

#40
February 13, 2014, 10:11:22 AM
Congratulations and well done.  It just goes to show, perseverance and common sense win out at the end of the day.  Also sticking together and sticking by your guns is worth it!  Fine example.   :D
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